Webex Live Transcription

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Getting WebEx live captions for your online event is easy with spf.io. With real-time transcription (and translation options!), you can make your online event accessible to a bigger audience.

You can easily obtain a transcription of your WebEx meeting. My company, TTE Transcripts Worldwide, can take any audio recording of online meetings, conference calls, and webinars and create a high-quality, highly accurate (99.5%) transcript. Site Administrators can enable the automatic transcription of audio for MP4 meeting recordings. They can turn on the functionality for everyone, for specific users, or allow users to turn it on for themselves. Check out Recording Transcripts for more details. Recording transcripts are currently not available in the Webex free plan. If live transcription is available, click Live Transcript, and then select Show Subtitle. Note: The provided subtitles can be clicked and dragged to move their position in the meeting window. To adjust the caption size: Click the up ^ next to Start Video / Stop Video. Click Video Settings then Accessibility. Move the slider to adjust the caption size. Cisco on Tuesday announced a free trial of real-time translation for Webex, its fast-growing videoconferencing platform. The feature, available in preview this month and generally available in May.

Follow this tutorial to learn how to get WebEx captioning and automatic translation for your online meetings, webinars, and events.

How do live captions in WebEx work?

WebEx has live captioning options for English, but translation options are limited. If you want to expand your captioning options, or if you want to translate your event into languages other than English, spf.io might be a better option for you.

With spf.io, you have the option to customize your audience’s experience by enabling automatic captions or using a prepared script for perfect captioning during a presentation. For meetings with multiple speakers, you can enable auto captioning for everyone by setting up audio loopback.

This tutorial shows how to display captions generated by spf.io, using the WebEx Multimedia Viewer. You will need to have a spf.io session started so you can enter the link for spf.io’s Audience View when prompted in WebEx.

Displaying WebEx live captions in the Multimedia Viewer

1. First, the host of the meeting needs to enable WebEx’s Multimedia Viewer in their current view. To do this, click on View > Panels > Manage Panels and find the “Multimedia Viewer” option.

2. If the “Multimedia Viewer” option is not in the “Current panels” list, select it from the “Available panels” list and click “Add” to move it into “Current panels.”

3. Then, navigate to Share > Multimedia. The following window will pop up:

4. Copy and paste your unique audience link from spf.io where WebEx requires a URL and click “OK.”

5. Your audience will then have the ability to see the live captions streaming in their WebEx Multimedia Viewer. They will also have the option* to view the captions in a separate window.


*If they do not receive this notification, they may need to select the Multimedia Viewer from the dropdown menu at the top of their screen.


Multimedia viewer containing spf.io captions as seen by the meeting host.

Displaying translations and automatic subtitles for WebEx

Spf.io allows you to easily display subtitles using the Multimedia Viewer with spf.io’s Audience View as shown in the tutorial above. It also gives you the flexibility of hosting an event with multilingual speakers, or an event that requires slide or document translation.

You can toggle between different languages using spf.io’s language overlay for slides.
This Audience View shows an Indonesian slide translation with subtitles from a speaker displayed below.

If you have a human interpreter, you can use Interpreter Subtitling to capture spoken interpretation for a smooth translation experience with minimal delays. The interpreter speaks directly into their device’s microphone with spf.io’s easy-to-use portal. Then, their verbal translation is automatically transcribed into instant subtitles. This way, instead of consecutive interpretation, you can provide simultaneous translation in the form of subtitles for your audience. Spf.io also allows you to include multiple interpreters, using any of the 60+ languages available in our portal.

If you would rather generate automatic translations, you can use spf.io’s auto-caption and translate option (ACT).

Regardless of which option you choose, spf.io’s all-in-one portal can help you customize your WebEx translations and live captions. You can choose to change the style, size, and placement of your livestream captions. Here are a few ways to configure your display:

  • Share captions in a second browser window
  • Include translations as lower thirds subtitles in a livestream using “Audience View”
  • Display open captioning by screensharing a window containing live captions into a video call

Make your WebEx event accessible and multilingual with spf.io

Webex live transcription job

Reaching a global audience has never been easier – unlike other applications, spf.io’s software offers bidirectional language options so you can make sure to support your international audiences at all times. This means that at any point in your event, you can switch the source and target language to choose a different captioner. This option is ideal for translated live captions during interviews, as well as Q&A with international guests.

Spf.io works with you, and for you. Our customers are often surprised at what they can achieve with us: since spf.io’s portal is so flexible, organizations often start out with a very specific request like livestream captioning, or live translation from English to French. When they need to scale up or do more, it’s easy to use our all-in-one tool for related tasks: transcriptions for WebEx recordings, automatic document translation, and web content generation, for example. Contact us todayto see how spf.io can help your organization achieve its goals!

Cisco Webex meetings have been a go-to solution for businesses who want hassle-free video conferencing for enterprise. When taking meeting notes becomes overwhelming, what can you do?

Webex transcription isn’t readily offered at the moment by Cisco, but by using these simple steps, you will be able to get meeting transcripts in no time.

First: How to Create a Cisco Webex Recording

Before you can get a transcript of your Webex meeting you must record it. Because Webex is designed to be used from almost any device, you can record on the go, even without a lot of preparation. To record your Webex meeting, follow these steps:

1. Open your Webex assistant and look for the red Record icon at the bottom of your screen. Click it to begin recording.

2. A Recorder Panel will appear. Press the red button to start.

When you begin recording, a window will pop up for you to name your recording file and save to your preferred location. If this doesn’t happen now, it will at the end of your meeting. You can also access the video from your Webex dashboard later.

3. When you are done recording, press the black square to stop. You can also use the pause button to temporarily stop recording.

If you pause, your video will all be saved to one file. Pressing stop creates separate video files each time.

Is your conference call finished? You still have a few more steps to follow, since Webex meetings are saved in a file format that’s unique to Cisco. To convert from a .WRF or .ARF file to one that can be transcribed, follow these steps:

  1. Open the Webex Network Recording Player.
  2. Click File, then Open. Choose the file you saved earlier from the location you specified.
  3. The meeting will automatically play. Select File, then Convert. Pick your choice of file format. (MP4 is best.)
  4. You’ll be asked to save the file again in this new format. Choose a location you’ll remember.
  5. Confirm by clicking OK, and the file will convert. This can take some time, so prepare to leave a few minutes. It can also be an intensive process for your computer. You may find closing unnecessary programs and applications will speed things along.

How to Transcribe a Webex Meeting Recording

Now that you have a Webex meeting recording file that can be easily transcribed, you’re almost finished. Follow these steps to order your transcripts:

1. Go to the Rev.com transcription landing page and click “Get Started”

Click here to be taken to the Rev transcription page.

2. Upload your Webex recording by clicking the “UPLOAD FILES” button

Remember to pick the MP4 file and not the original .ARF or .WRF file. They may have the same names!

Note: Rev also offers automatic machine generated transcripts, which are less accurate but only $0.25 per minute.

3. Complete your Rev purchase

Rev will let you know when your meeting transcription files are ready for download, usually within 24 hours. You can choose from the file format options that best suit your needs.

This makes it simple to download for editing, sharing, and copying/pasting into presentations, emails, or white papers. Because you used a service like Rev, you can get 99% accuracy on your transcriptions, too. This can save you a lot of time.

Live Transcription In Webex

Reasons to Use Webex transcription

Why would you use transcription instead of picking a team member to take notes? It may have even crossed your mind to send the video file to someone on your own team for transcription.

As you know, the first goal of any virtual conference call is team collaboration. Leaving the meeting transcription to someone that’s not on the meeting lets them focus on what’s happening in the meeting, but don’t pick any transcription service. Look for one with a record of accuracy that can turn around the transcription files quickly.

Does Webex Transcribe

What about software? Some speech to text programs lack the accuracy of using a dedicated service that specializes in transcription and captioning. You may end up spending more time training these programs. This is especially common when you have many different people speaking on a conference call.

Webex Live Transcription App

Finally, Webex calls may soon include AI-powered captions that show text on-screen during a live meeting. No one is sure how accurate this capability is, since it’s still in the works. It also doesn’t solve the problem for those who want to look back on a meeting without watching the entire recording. Some attendees may just want to read notes. Others might get distracted by on-screen captions, especially if they aren’t accurate. If you don’t want to spend a lot of time cleaning up your notes before sending them out to team members, consider uploading meeting recordings to Rev.